Privacy Policy for SmartAdz
Effective Date: January 1, 2025
At SmartAdz, we value and respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://smartadz.ca (the “Site”) and make purchases of our printing products and services, including postcards and other marketing materials. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you interact with our Site:
a. Personal Information:
When you create an account, place an order, or contact us for support, we may collect personal information including but not limited to:
Name
Email address
- Shipping and billing addresses
- Phone number
- Payment information (credit card or other payment methods)
- Company name and other business-related information
b. Non-Personal Information:
We may collect non-personal information such as:
- Browser type
- Device information
- IP address
- Pages visited on our Site
- Time and date of your visit
- Referring URL
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and billing
- To improve our products, services, and the user experience on our Site
- To communicate with you about your orders, special promotions, or updates
- To respond to your inquiries or customer service requests
- To send you marketing materials, promotions, or newsletters (if you have opted in)
- To process payments and prevent fraud
- To comply with legal obligations and protect our rights
3. Sharing Your Information
We will not share your personal information with third parties except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist with business operations, such as payment processors, shipping companies, and email marketing platforms. These providers are obligated to keep your information confidential and use it only for the purpose of providing services to us.
- Legal Requirements: We may disclose your personal information to comply with legal obligations, regulations, or in response to lawful requests by public authorities (e.g., a subpoena or government inquiry).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
You have certain rights concerning your personal information:
- Access and Update: You can access and update your account information at any time through your account settings on our Site.
- Opt-out of Marketing: If you no longer wish to receive marketing emails or newsletters, you can unsubscribe by following the instructions in the email or by contacting us directly.
- Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., if we are required to retain it for legal reasons).
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. These technologies may be used to:
- Track your activity on our Site
- Remember your preferences and settings
- Analyze Site traffic and trends
- Display personalized advertisements
You can control cookie settings through your browser. However, disabling cookies may impact your experience on our Site.
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it as soon as possible.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SmartAdz (Division of DM Graphics Inc.)
Geogetown, ON
Email: info@smartadz.ca
Phone: 416-520-2149
Thank you for trusting SmartAdz with your information.
